3rd January 2017

Returns Policy

Waranty / Returns:

Our products come with a standard MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user. Please see item description for more details on WARRANTY.

If your item develops a fault due to a manufacturing defect please get in contact with us via madcase.

If you return your item for any other reason within 7 days from receipt we will refund you less the P&P. Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turn around Monday to Friday.

Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. All Returns are processed within 7 working days of receipt at our office. Please ensure you include your madcase user ID, listing number and reason for return; otherwise the refund will be delayed.

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